About Furniture Direct

Have a Question?

Please read our answers to Frequently Asked Questions.

Orders

It's our job to track your order. Please feel free to contact our Customer Service Department any time for a current update on the progress of your order and shipment. We are also happy to answer any questions you might have pertaining to your purchase.

The White Glove Service

We specialize in lavish 'White Glove' customer service. Our goal is to provide the highest level of courtesy and personal service. We are committed to meticulous attention to detail in every aspect of your furniture purchase from order entry through delivery.

Our friendly sales associates will work closely with you and are as near as your telephone to answer questions or concerns. They will provide you with the periodic updates on the time schedule of your custom purchase and continue to track the progress of your order.

Our experienced staff and our long standing relationship with only the highest quality furniture manufacturers means that you may never have need for any type of warranty service.

However, should you have a problem, we will contact the manufacturer to resolve it quickly, under the terms of the manufacturer's warranty.

Please be aware that warranties on your furniture are provided through the manufacters' warranty programs.


We accept all major credit cards
Mastercard, Visa, AMEX, Discover